Retail Keyholder- Beverly Center Job at Lovisa, Los Angeles, CA

ZHdBSHR1OFJESWdKZjRGRkJlNVdlWU5S
  • Lovisa
  • Los Angeles, CA

Job Description

Retail Keyholder

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary: We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.

Key Responsibilities:

  • Opening and closing procedures, including cash handling, security protocols, and daily reporting
  • Lead sales floor operations and guide team members to achieve sales goals
  • Provide outstanding customer service and create memorable shopping experiences
  • Support inventory management, including receiving shipments and maintaining stock levels
  • Monitor and prevent loss through proper shrink control procedures
  • Execute visual merchandising standards and maintain store appearance
  • Train and mentor sales associates on company policies and procedures
  • Assist in daily operations including POS transactions, returns, and customer inquiries

Required Qualifications:

  • Previous retail experience, preferably in a leadership role
  • Strong communication and interpersonal skills
  • Proven problem-solving abilities and decision-making skills
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 30 pounds
  • Passion for fashion and retail industry trends

Desired Qualities:

  • Natural leadership abilities with a team-first mindset
  • Excellent organizational and time management skills
  • Strong brand ambassador qualities and professional appearance
  • Ability to multitask in a fast-paced environment
  • Results-driven with a focus on sales performance

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator

Benchmark

  • Cash Variance Reporting
  • Weekly on Friday's

  • Variance investigations
  • Any variance above $50.00

  • Zendesk ticket response
  • Within 48 hours

  • Sales reconciliations
  • Day 3 of EOM week

  • Monthly Turnover reporting
  • By 7 th of each month

  • Balance Sheet reconciliations
  • Day 10 of EOM week


Other duties and special projects within skill and competency level as required.

Job Tags

Shift work,

Similar Jobs

New Astoria Butcher Shop

Butcher Job at New Astoria Butcher Shop

 ...Were opening a new-wave halal butcher shop and specialty grocery store in Astoria, Queens this fall, and were looking for skilled, passionate butchers to join our team from the ground up. This is a great opportunity to be part of an opening team and help shape the standards... 

Greenlife Healthcare Staffing

Licensed Master Social Worker (LMSW) Job at Greenlife Healthcare Staffing

 ...JOB TITLE (#1520):Licensed Master Social Worker (LMSW) - Bronx, NY New graduates are welcome to apply Impact Recruiting Solutions is currently seeking a Licensed Master Social Worker to fill an opening with a multi-specialty practice located in Bronx, New York... 

Abacus Corporation

Forklift Operator Job at Abacus Corporation

 ...We Need Forklift Drivers Piscataway NJ Area Reach Truck, Sit-Dow, and Electric Pallet Jack Temp-to-Hire positions $19 p/h Job Description: A Forklift Operator is responsible for moving materials within the warehouse and the loading/unloading of materials... 

Wicker Point Golf Club

Pastry Cook - Full-Time Job at Wicker Point Golf Club

 ...motivated to uphold the high standards set inplace by coworkers and management. Job Responsibilities: Sets up ala carte and stocks food items and other necessary supplies. Prepares bakery items by cutting, chopping, mixing, and kneading. Prepares food items by... 

Cox Media Group

Traffic Reporter (Part-Time) - Atlanta Radio Job at Cox Media Group

 ...information for the WSB Traffic Team on 95.5FM, on digital and social media, occasionally on WSB-TV, and occasionally on CMG Atlanta music...  ..., and social media for distribution with WSB Traffic Team and production on digital and social media. -Broadcast said information in...